Privacy Policy

1. Introduction

MD SOFTWARE LLC FZ ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use WinMax Optimizer.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name (if provided), and payment information when purchasing Pro version.
• Support Communications: Information you provide when contacting customer support.

2.2 Automatically Collected Information

• Device Information: Hardware ID (hashed), operating system version, and system specifications for license validation.
• Usage Data: Features used, optimization preferences, and error logs (anonymized).
• Website Data: IP address, browser type, pages visited, and referring URL.

3. How We Use Your Information

• To provide and maintain the Software and your account.
• To process transactions and send related information.
• To validate licenses and prevent unauthorized use.
• To improve our Software and develop new features.
• To communicate with you about updates, security alerts, and support.
• To detect, prevent, and address technical issues or fraud.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Payment Processors: Stripe/Komerza for secure payment processing.
• Service Providers: Third parties who assist in operating our business (hosting, analytics).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Regular security assessments and updates.
• Limited access to personal data on a need-to-know basis.
• Secure payment processing through PCI-compliant providers.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically:

• Account data: Duration of your account plus 2 years.
• Transaction records: 7 years for legal/tax compliance.
• Usage analytics: 2 years (anonymized).

7. Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data ("right to be forgotten").
• Portability: Receive your data in a portable format.
• Objection: Object to certain processing of your data.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@winmaxoptimizer.com.

8. Cookies and Tracking

Our website uses cookies and similar technologies for:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: To understand how visitors use our site.
• Preference Cookies: To remember your settings and preferences.

You can control cookies through your browser settings.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Our Software is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights: